Returns & Exchanges

At Mercedes Genuine Parts, we strive for perfection in every stitch; however, if your luxury apparel doesn't meet your expectations, you can return items within 30 days of delivery. All returned garments must be in their original, unworn condition with all designer tags and security seals intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original Mercedes Genuine Parts branded packaging to ensure they are protected during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing